Community Relations Activities

• Informing stakeholders about the design, timing, environmental, and social impacts during the investment-construction, commissioning, and operational phases.
• Managing the environmental and social risks of the operation.
• Collecting data for Social Impact Assessment studies.
• Identifying relevant parties, determining their needs and expectations, and managing them.
• Establishing the procurement and employment strategy of the project.
• Complaint Management.
• Conducting activities targeted at vulnerable groups.
• Informing stakeholders about components of natural life and biodiversity.
• Preparing livelihood improvement plans.
• Community Health and Safety activities, including hazardous chemicals and traffic management.
• Informing the community about Emergency Management and Awareness at the operations.

Public Relations Activities

• Monitoring the permitting processes conducted in mining activities.
• Coordinating investment projects defined in the Community Development Plan with relevant institutions.
• Interacting with public authorities.
• Sharing project changes and progress with public institutions.
• Recording and managing written and verbal requests and complaints according to the complaint and feedback procedure.
• Organizing community investment monitoring and consultation committee meetings.
• Obtaining data related to Livelihood Improvement and Social Impact Assessment studies from relevant public institutions.
• Establishing long-term relationships based on mutual trust and transparency with public or private organizations in the areas where we operate is among TÜMAD's goals. We strive to collaborate with public institutions in our social responsibility projects. Our priority is to ensure that these projects benefit the local community within our boundaries first, followed by providing sustainable benefits to the broader society.

Social Impact Assessments

Before implementing projects in the areas where activities will be carried out, expert teams determine how the investment will affect the local community and in what ways. These teams identify social risks of the projects through focus group studies, household surveys, and face-to-face discussions with local leaders. By implementing social projects aimed at reducing these risks, social risks are either completely eliminated or mitigated to an acceptable level through additional projects.

Stakeholder Engagement

TÜMAD's Public and Community Relations departments engage in solving issues, supporting local community activities, establishing honest, scientific, transparent, and effective communication, and maintaining continuous interaction with our stakeholders. In this regard, the Stakeholder Engagement Plan specifies which stakeholders will be reached, how frequently, and through which communication methodologies using written and visual materials. Additionally, disadvantaged groups are included in communication processes with appropriate consultation and participation methodologies, ensuring an equitable approach.

Livelihoods Improvement

In accordance with the Performance Requirements of the European Bank for Reconstruction and Development (EBRD), efforts are made to identify the environmental and social impacts of the project and reduce adverse social and economic effects.

Activities aimed at minimizing the potential impacts on livelihoods of local communities, landowners, and users are implemented, and the effects of mitigation measures are monitored. Research collaborations with relevant university departments are conducted to study livelihoods. Key data includes forest land assets, number of farmers, land assets, livestock data, population data, property records, and village/community-level pasture land quantity and use, environmental management plans, and farmer registration system data. Based on this data, numerous projects and supports have been completed and implemented to reduce potential risks, prevent income loss, sustain current income sources (crop production and livestock), and diversify income sources.